Who Are We?

Silverlink Software is the leading specialist PAS provider to the NHS, working with 12 acute trusts across more than 50 locations, to support 15 million electronic patient records every day. With over 20 years of domain knowledge, industry experience and compliance with the NHS’s processes and requirements, we are a trusted partner to the health sector.

Our flagship product, PCS, is one of the most widely-used patient administration systems (PAS) in the NHS. Recognised as being flexible, cost-effective, and user-friendly, it processes and validates high-volumes of data in real-time, to admit patients and track them in beds, bays and wards across the country.

Our simple to deploy and easy to use solutions are specifically designed to underpin a successful best-of-breed approach to digital transformation, delivering the same benefits as a single-supplier EPR without the same levels of vendor lock-in, long-term commitment and financial investment. By working with leading industry partners and integrating with clinical systems, our products support the NHS in achieving its desired digital maturity — outlined in the NHS Long Term Plan — and most importantly, delivering safer, more efficient healthcare.

Our Team

Tim Quainton

Managing Director

LinkedIn

Tim has worked in healthcare for more than 40 years — his entire working life. He joined Silverlink Software as Managing Director in 2009 after a successful career in both the NHS and private sector.

He started his career working as a Medical Laboratory Scientific Officer for the Department of Biochemistry at the John Radcliffe Hospital, where he gained a fellowship in Medical Laboratory Sciences.

After a number of years in the NHS, Tim left to work as a Product Specialist for Silicon Lab, where he was largely responsible for the deployment of the Trent Regional Health Authority System, specialising in the interfacing of diagnostic equipment to the clinical laboratory system. In 1989, following a series of company acquisitions, Tim’s role at Silicon Lab evolved and, in December 2000, Tim became Project Director for PAS deployment at iSOFT.

After successfully overseeing large-scale deployments, at sites including Guy’s and St Thomas’ and King’s College Hospital, Tim was appointed as Head of Operations for iSOFT, taking responsibility for systems in Ireland, Northern Ireland, Scotland and Malta. Following a short stint as a Project Director at iSOFT, he joined Silverlink in 2009.

John Connelly

Chairman

John first became involved in healthcare in 2002, when he acquired a residential care home business, building it from 12 to 100 beds in less than three years, before selling it in 2005.

Following this, he formed an investment company focused on acquiring British healthcare IT enterprises, which ultimately led to the acquisition of Silverlink Software in 2008. John’s passion for health tech means he works closely with Managing Director, Tim Quainton, on ensuring Silverlink continues to meet its commitment to the NHS to deliver high-value, low-risk technology solutions.

Before this, John spent the majority of his working career in IT business development, founding his first IT enterprise in 1972. Over a five year period, he led the company through several mergers and acquisitions, which ultimately resulted in him co-founding LBMS PLC in 1977. The company’s achievements were recognised by the then government, who awarded LBMS a project to develop a ‘Structured Systems and Development Methodology’ (SSADM) for government IT developments. Given the success of the project, SSADM became the mandatory methodology for all projects, including those across the healthcare sector.

LBMS was later acquired by PE and following the acquisition, John began a new venture, co-founding uSwitch in 2000, and oversaw the company’s growth into the leading price comparison service for utilities.

John Connelly

Chairman

John first became involved in healthcare in 2002, when he acquired a residential care home business, building it from 12 to 100 beds in less than three years, before selling it in 2005.

Following this, he formed an investment company focused on acquiring British healthcare IT enterprises, which ultimately led to the acquisition of Silverlink Software in 2008. John’s passion for health tech means he works closely with Managing Director, Tim Quainton, on ensuring Silverlink continues to meet its commitment to the NHS to deliver high-value, low-risk technology solutions.

Before this, John spent the majority of his working career in IT business development, founding his first IT enterprise in 1972. Over a five year period, he led the company through several mergers and acquisitions, which ultimately resulted in him co-founding LBMS PLC in 1977. The company’s achievements were recognised by the then government, who awarded LBMS a project to develop a ‘Structured Systems and Development Methodology’ (SSADM) for government IT developments. Given the success of the project, SSADM became the mandatory methodology for all projects, including those across the healthcare sector.

LBMS was later acquired by PE and following the acquisition, John began a new venture, co-founding uSwitch in 2000, and oversaw the company’s growth into the leading price comparison service for utilities.

Elizabeth Hobson

Commercial Manager

LinkedIn

Liz has worked for Silverlink since 2014, following a successful career as a Corporate Solicitor at a national law firm.

As Commercial Manager, Liz is responsible for the negotiation and management of customer contracts and advises the board on legal, HR and commercial matters. She also assists with the preparation of bids and often represents the company at healthcare IT conferences and events.

With a qualification in Agile Project Management, another of Liz’s key responsibilities is to oversee the development and implementation of various Silverlink products, in-line with customer requirements. For example, she has worked on the implementation of the company’s CaptureFertility solution at the first pilot sites, liaising with key project stakeholders — from end-users to Chief Information Officers — to provide regular updates on key deliverables and implementation plans.

Gary Mordue

Operations Manager

LinkedIn

With more than 30 years’ experience in IT, most of which has been in the health sector, Gary oversees the development and support of the PCS product set, providing extensive domain knowledge and strong technical skills to ensure the solution meets customer needs.

Having worked for Silverlink since 1996, Gary represents the company at the PCS User Group and plays an important role in maintaining user contact and changing requirements. As part of this responsibility, he recently conducted a review of the changing needs of PCS in a post-COVID world, resulting in a number of enhancements to the system.

In his wider role as Operations Manager, Gary is heavily involved in maintaining Silverlink’s ISO accreditations and oversees all internal IT system. Having virtualised the internal servers, he is now looking into ways in which cloud technology can further reduce the reliance on physical locations and unlock potential for remote working.

Gary Mordue

Operations Manager

LinkedIn

With more than 30 years’ experience in IT, most of which has been in the health sector, Gary oversees the development and support of the PCS product set, providing extensive domain knowledge and strong technical skills to ensure the solution meets customer needs.

Having worked for Silverlink since 1996, Gary represents the company at the PCS User Group and plays an important role in maintaining user contact and changing requirements. As part of this responsibility, he recently conducted a review of the changing needs of PCS in a post-COVID world, resulting in a number of enhancements to the system.

In his wider role as Operations Manager, Gary is heavily involved in maintaining Silverlink’s ISO accreditations and oversees all internal IT system. Having virtualised the internal servers, he is now looking into ways in which cloud technology can further reduce the reliance on physical locations and unlock potential for remote working.

Non-Executive Directors

Iain Smith
LinkedIn

Senior Executive, Accenture (1987 – 2007)

Non-Executive Director, Silverlink Software (2008 – Present)

Stephen Hopkins
LinkedIn

Operational Director of Finance and IT NHS Financial Director, St George’s Teaching Hospital (2008-2010)

Director of Turnaround, Barking, Havering, Redbridge University Hospitals NHS Trust (2005 – 2008)

Director of IT, Eastbourne Healthcare Trust (1999-2001)

Non-Executive Director, Silverlink Software (2008 – Present)

Silverlink Software has an integrated management system which is certified to the following ISO standards:

Quality Management

Information Security Management

Occupational Health & Safety Management

Ready to find out how Silverlink Software can

Get In Touch