Who Are We?

Silverlink PCS Software is the leading specialist PAS provider to the NHS, working with 12 acute trusts across more than 50 locations, to support 15 million electronic patient records every day. With over 20 years of domain knowledge, industry experience and compliance with the NHS’s processes and requirements, we are a trusted partner to the health sector.

Our flagship product, PCS, is one of the most widely-used patient administration systems (PAS) in the NHS. Recognised as being flexible, cost-effective, and user-friendly, it processes and validates high-volumes of data in real-time, to admit patients and track them in beds, bays and wards across the country.

Our simple to deploy and easy to use solutions are specifically designed to underpin a successful best-of-breed approach to digital transformation, delivering the same benefits as a single-supplier EPR without the same levels of vendor lock-in, long-term commitment and financial investment. By working with leading industry partners and integrating with clinical systems, our products support the NHS in achieving its desired digital maturity — outlined in the NHS Long Term Plan — and most importantly, delivering safer, more efficient healthcare.

Our Team

Gary Mordue

Operations Manager

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With more than 30 years’ experience in IT, most of which has been in the health sector, Gary oversees the development and support of the PCS product set, providing extensive domain knowledge and strong technical skills to ensure the solution meets customer needs.

Having worked for Silverlink since 1996, Gary represents the company at the PCS User Group and plays an important role in maintaining user contact and changing requirements. As part of this responsibility, he recently conducted a review of the changing needs of PCS in a post-COVID world, resulting in a number of enhancements to the system.

In his wider role as Operations Manager, Gary is heavily involved in maintaining Silverlink’s ISO accreditations and oversees all internal IT system. Having virtualised the internal servers, he is now looking into ways in which cloud technology can further reduce the reliance on physical locations and unlock potential for remote working.

Gary Mordue

Operations Manager

LinkedIn

With more than 30 years’ experience in IT, most of which has been in the health sector, Gary oversees the development and support of the PCS product set, providing extensive domain knowledge and strong technical skills to ensure the solution meets customer needs.

Having worked for Silverlink since 1996, Gary represents the company at the PCS User Group and plays an important role in maintaining user contact and changing requirements. As part of this responsibility, he recently conducted a review of the changing needs of PCS in a post-COVID world, resulting in a number of enhancements to the system.

In his wider role as Operations Manager, Gary is heavily involved in maintaining Silverlink’s ISO accreditations and oversees all internal IT system. Having virtualised the internal servers, he is now looking into ways in which cloud technology can further reduce the reliance on physical locations and unlock potential for remote working.

Gaynor Imrie

Service Delivery Manager

With more than 35 years’ experience working within the health service and the private sector, Gaynor joined Silverlink as Service Delivery Manager.

Having worked for a number of key Healthcare solution suppliers – including MDIS, iSOFT, CSC and DXC — Gaynor has held a number of positions, and has been responsible for the delivery of healthcare software solutions in both administrative and clinical settings across the UK. In her current role, Gaynor works closely with Andy Meiner and Gary Mordue to ensure Silverlink continues to provide an excellent service to new and existing customers.

Silverlink Software has an integrated management system which is certified to the following ISO standards:

Quality Management

Information Security Management

Occupational Health & Safety Management

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